Fixing Broken Google Smart Lock: Troubleshooting Guide


Google Smart Lock is a convenient feature that allows users to store and autofill passwords, sign-in information, and other sensitive data across various devices. However, encountering issues with broken Google Smart Lock can disrupt this seamless experience. In this article, we will provide you with a comprehensive troubleshooting guide to help you fix common problems and restore the functionality of Google Smart Lock.

Fixing Broken Google Smart Lock

Update Google Play Services:

Google Smart Lock relies on Google Play Services to function properly. Ensure that your device has the latest version of Google Play Services installed. Go to the Google Play Store, search for “Google Play Services,” and update it if an update is available. Outdated versions may cause compatibility issues with Smart Lock.

Check Smart Lock Settings:

Verify that Smart Lock is enabled on your device. Go to the Settings app on your Android device, tap on “Security” or “Lock screen and security,” and find the “Smart Lock” option. Ensure that it is turned on and configured correctly. If necessary, toggle it off and on again to refresh the settings.

Clear Smart Lock Data:

Clearing the data of Smart Lock can help resolve various issues. Go to the Settings app, tap on “Apps” or “Application Manager,” find and select “Google Play Services,” and tap on “Storage” or “Storage & cache.” Choose “Clear data” or “Clear storage,” and confirm the action. Note that this will remove any stored Smart Lock data, so you may need to re-enter passwords and other information.

Reset Smart Lock Credentials:

If Smart Lock is still not working, you can try resetting the Smart Lock credentials. Go to the Smart Lock settings on your device, tap on “Trusted devices,” “Trusted places,” or any other relevant option, and remove all saved trusted devices or locations. Then, re-add them one by one and check if Smart Lock starts functioning properly.

Check Google Account Sync:

Smart Lock relies on proper synchronization with your Google account. Verify that your Google account sync is enabled by going to the Settings app, tapping on “Accounts” or “Accounts & sync,” and ensuring that your Google account is syncing properly. If sync is disabled, toggle it on and allow time for the account to sync.

Reboot Your Device:

Performing a simple restart can often resolve temporary glitches that may be affecting Smart Lock. Restart your device and check if Smart Lock starts working after the reboot. This simple step can help refresh system processes and resolve minor issues.

Contact Google Support:

If the above steps do not fix the broken Smart Lock, it may be helpful to contact Google Support for further assistance. Visit the Google Support website or use the official support channels to reach out to the appropriate team. Provide them with detailed information about the issue you’re experiencing to receive personalized guidance.


Google Smart Lock offers convenient password management and autofill capabilities, but encountering a broken Smart Lock can be frustrating. By following the troubleshooting steps outlined in this article, you can often resolve common issues and restore the functionality of Smart Lock. Remember to update Google Play Services, check Smart Lock settings, clear Smart Lock data, reset Smart Lock credentials, verify Google account sync, reboot your device, and seek assistance from Google Support if needed. With these steps, you can overcome Smart Lock issues and once again enjoy the convenience of effortless password management.

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